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Re: Doing A Windows 11 Clean Install
Posted: Thu Oct 31, 2024 1:18 am
by BruceH
Have you tried entering your key using the keyboard instead of pasting it in?
Re: Doing A Windows 11 Clean Install
Posted: Thu Oct 31, 2024 1:24 am
by mike2874
I just tried it but doesn't work never gives me the option to click Next.
Re: Doing A Windows 11 Clean Install
Posted: Thu Oct 31, 2024 7:05 am
by TimG
Did you install the same version you had on the other PC ? You didn't mention if you have an up to date Support plan, so it **may** prevent you registering a version newer than you are entitled to use. Hopefully Support will sort it, but they may ignore your email if you were unable to paste in the information that shows your licence key !
Let us know what response you get from Support.
Re: Doing A Windows 11 Clean Install
Posted: Thu Oct 31, 2024 12:18 pm
by mike2874
Yes I did install the same version and I yes I have an up to date support plan. Hopefully support will respond to my email.
Re: Doing A Windows 11 Clean Install
Posted: Sun Nov 17, 2024 12:52 pm
by piglets
When performing a clean install of Windows 11, it is generally a good practice to deactivate your Blue Iris (BI) license before proceeding. This ensures that you can reactivate it smoothly on the clean install without encountering any licensing issues.