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FTP upload showing 0 bytes on server

Posted: Sun Aug 20, 2023 11:25 am
by Igorpolsh
Hi, I've noticed for some time now my automation for Telegram notifications of alerts stopped working.
I've traced the problem to BI, server upload tests come through, image files upload no problem, but the size is 0 bytes.

I've tried to upload manually through filezilla - no problems, file sizes are correct.

Could you please advise what can be the cause?

Igor

Re: FTP upload showing 0 bytes on server

Posted: Sun Aug 20, 2023 2:19 pm
by TimG
Hi Igor,

Our answer will probably be to contact Support as this is a peer to peer forum.

You don't mention the version of BI5. Can you re-install it or update it ?

Re: FTP upload showing 0 bytes on server

Posted: Sun Aug 20, 2023 9:45 pm
by Igorpolsh
Hi Tim,

I thought I'd try here first to see if someone is having issues too and found a workaround.

Sorry, forgot to mention the version - im running the latest (5.7.9.6).
I'll try re-install first, then contact support.